The Healthy Pet Program: Care Coverage, Built In.
Every boarding, daycare, and grooming guest at Karnik On Black is automatically covered by our Healthy Pet Program — for just $2.50/day. Here’s exactly what that means.
At Karnik On Black, we know that even with the best care and planning, unexpected things can happen. That’s why we’ve created the Healthy Pet Program — an added layer of protection that gives you peace of mind when your pet is in our care.
This program is especially valuable for first-time guests, where a new environment or routine can occasionally lead to unexpected issues. If your pet experiences an illness or injury related to their visit, we’ve got your back.
Simple, Automatic, No Paperwork Up Front
The Healthy Pet Program isn’t an add-on you have to remember to select — it’s built into every stay.
You Book a Stay
Boarding, daycare, or grooming — the Healthy Pet Program is automatically included, no opt-in required.
We Assess Daily
Every guest is assessed each night and day they’re with us, as part of the program.
If Something Happens
If your pet becomes ill or injured as a result of their visit, the program helps cover eligible veterinary expenses.
Coverage Applies
Up to $500 per incident and up to $1,000 per year in eligible veterinary expense coverage.
What’s Covered?
All guests in our care are automatically enrolled in the Healthy Pet Program. Here’s exactly what’s eligible — and what isn’t.
Eligible Expenses Include
- Licensed veterinary care for an illness or injury that occurs during your pet’s visit
- Health concerns that become apparent up to five (5) days after pickup
Not Eligible for Reimbursement
- Pre-existing conditions or age-related illnesses
- Incidents occurring before your pet’s arrival
- Injuries between pets in the same household
- Illnesses in pets with expired or missing vaccinations
- Diagnosis or treatment of canine cough (Bordetella) or canine influenza (CIV), which are preventable via vaccination
- Natural disasters (e.g., tornadoes, floods, etc.)
Important: As of October 2017, both Bordetella and Canine Influenza (CIV) vaccines are required for all boarding and daycare guests. See our full vaccination requirements.
We Care Deeply About Every Pet
If something doesn’t seem right after your pet’s visit, please reach out to us first — we’re here to help and can often come to a fast and fair resolution.
Contact us first. Before we can process any reimbursement, please reach out so we can review the situation together.
Loop in your vet. Contact your veterinarian and give permission for them to speak with us about your pet’s care.
Share the records. Allow release of relevant medical records related to the incident so we can fully evaluate the claim.
We’re more than willing to reimburse qualified expenses — but it’s important that we have the opportunity to discuss the case with your veterinary provider first. We respectfully ask for up to 3 business days to respond to your initial inquiry so we can fully review the matter and speak with your vet before providing an update.
Every Service, One Standard of Care
The Healthy Pet Program isn’t limited to one service — it comes with every stay, every time.
Open Communication, Always.
We kindly ask that you contact us directly with any concerns before turning to public forums or online reviews. Open communication allows us to support you quickly and compassionately — and ensures we’re doing right by your pet.
Contact UsKarnik On Black reserves the right to deny any Healthy Pet Program reimbursement claim based on the circumstances of the incident, lack of documentation, or failure to meet the eligibility guidelines outlined above.
Healthy Pet Program FAQ
The Healthy Pet Program is automatically included with every boarding, daycare, and grooming stay for just $2.50/day — it’s an added layer of protection that gives you peace of mind, and it’s especially valuable for first-time guests. It is not optional or an add-on, and every guest is assessed each night and day they’re with us. If your pet becomes ill or injured as a result of their visit, it helps cover eligible veterinary expenses — up to $500 per incident and up to $1,000 per year.
No. The Healthy Pet Program is automatically included with every stay at $2.50/day — it is not an optional add-on. Every guest is assessed each night and day they’re with us as part of this program.
It covers licensed veterinary care for an illness or injury that occurs during your pet’s visit, plus health concerns that become apparent up to five (5) days after pickup — up to $500 per incident and up to $1,000 per year. It does not cover pre-existing conditions, age-related illnesses, incidents occurring before arrival, injuries between pets in the same household, illnesses in pets with expired or missing vaccinations, natural disasters, or canine cough (Bordetella)/canine influenza (CIV) — both of which are preventable via vaccination and required for boarding & daycare.
Yes. The Healthy Pet Program is automatically included with every lodging, daycare, and grooming stay at Karnik On Black.
Please reach out to us first — we’re here to help and can often come to a fast, fair resolution. Before we can process any reimbursement, we ask that you contact your veterinarian and give permission for them to speak with us, and allow release of relevant medical records related to the incident. We respectfully ask for up to 3 business days to respond to your initial inquiry so we can fully review the matter and speak with your vet before providing an update. We kindly ask that you contact us directly with any concerns before turning to public forums or online reviews.
Book a Stay With Care Coverage Built In.
The Healthy Pet Program is already part of every booking — just choose the service your pet needs.